One-stop concierge service

One-stop concierge service

One-stop Concierge Service

Our service philosophy

We offer high quality connectors and products at prices below the industry average. Over the past three years, our customers have saved over $10 million in purchasing costs by choosing our connectors and products.

Whatever your MC4 solar connector and product requirements, our dedicated team has handled more than 10,000 projects with an average response time of less than 2 hours, ensuring you get targeted advice and solutions in the shortest possible time!

Our customized packaging solutions not only ensure safe transportation of MC4 connectors, but also provide excellent brand recognition. We design unique packaging solutions for our customers.

Provide various connectors, cables, battery boxes, installation brackets, and other related photovoltaic new energy products to meet the different needs of customers.

Ensure the quality and reliability of the product to ensure the stable operation of the customer's photovoltaic system.

Provide timely after-sales service, including technical support, maintenance, and repair services, to meet customer needs.

We can provide customized products and services according to the specific needs of customers to meet their special needs.

Provide online and offline multi-channel sales methods to facilitate customers' purchase and consultation.

We have established a comprehensive sales and service network worldwide to provide customers with comprehensive support and services.

We support sea, air and road transportation and regularly update our logistics agents to ensure safe, on-time delivery of products. Last year, our on-time delivery rate reached 99.8%.

Pre-sale Service

We provide comprehensive free technical consulting services to ensure that our customers can fully understand the advantages of our products and services. Our professional team is committed to answering any questions and helping customers make the most appropriate choices.

We provide potential customers with free product samples, company profiles, credentials and other relevant information, so that customers can more intuitively understand our products and company strength. To ensure that customers have a comprehensive understanding of our product quality and production capacity.

We invite our customers to visit the projects we are involved in, so that they can experience the performance and effect of our products in practical applications. In this way, customers can have a more intuitive understanding of how our products meet the actual needs and provide valuable comments and suggestions.

According to the customer's site conditions and technical parameters, we assign experienced technicians to provide free design and technical guidance services. Our technicians will provide professional solutions according to the specific needs of the customer to ensure that the products can be perfectly integrated into the customer's application scenarios.

In-Sale Service

100a timely manner and providing customers with the latest feedback on production progress. Our team will actively coordinate the production and logistics to ensure that the products can be completed on time and shipped smoothly. We are committed to providing our customers with a transparent production process and reliable logistics support through efficient communication and coordination.

During the manufacturing process, we invite the customer's technicians to observe the inspection process of each process on site. We introduce the inspection standards and test results to the customer's technicians to ensure that the customer has a clear understanding of the product's quality control process. Let the customer more intuitively understand our product manufacturing process and quality assurance measures, to enhance the customer's trust and satisfaction with our products.

After-sales Service

We provide comprehensive free technical debugging, installation and technical guidance services for the sold products. Our professional technical team will ensure that the product can be successfully installed and normal operation, to provide customers with the best experience. We are committed to professional technical support to help customers solve any technical problems encountered in the process of use, to ensure that customers can make full use of our products.

Our products are covered by a five-year warranty, which ensures that our customers can receive continuous technical support and maintenance services during the use of our products. At the same time, our products are designed to last for 25 years, ensuring that our customers can enjoy high quality performance and stability over the long term. We are committed to providing customers with long-term reliable product experience through high quality control and continuous technological innovatio

We promise to provide customers with comprehensive “three packages” service, namely, package return, package replacement, package repair. If the products purchased by customers are due to quality problems, we will unconditionally provide customers with return, replacement or repair services. We are committed to ensuring that the rights and interests of our customers are fully protected through strict quality control and excellent after-sales service to enhance their trust and satisfaction with our products.

Manufacturer of full supply chain solutions for solar connector

We provide high quality solar connectors and cables, including solar branch connectors, cable connectors, waterproof connectors, solar junction boxes and other products. As your ideal partner, we are committed to providing you with comprehensive solutions to meet your various needs in the solar industry.